Payroll Issue

Good afternoon,


Technical Issue

We have been made aware of a technical glitch that has impacted our payroll processing.   HR and Payroll have been working with our partners at Tyler Eden throughout the day today to try to resolve this issue as soon as possible.   We realize that a fix will not be in place in time to run the city payroll.   Our priority is for all employees to get paid on time and this issue was holding up our ability to finalize payroll.  A decision has been made to run this week’s payroll without the usual medical deductions.  This change will affect Fire and Non-Bargaining for this week’s pay only.


What this means

Your paycheck on Friday, January 15, 2021, will not include medical coverage deductions.   This will not impact your coverage, your insurance is still intact.   We will distribute the payment scheduled for this pay over the remaining 2021 pay periods.


Thank you in advance for your understanding as we work through this technical issue.



Best Regards,

Your HR and your Payroll Team


Contact Jeremy at [email protected] if you were charged.